This post cover my thoughts on the CrankWheel software for screen sharing. I felt a review was necessary having looked at multiple other software platforms online.
When you’re in a business meeting that requires screen sharing, the last thing you want to happen is waste precious minutes setting it up or fidget around trying to make sure everyone is connected on their various device of preference. Same goes for instant demos and phone conferencing. A seamless transition and use of screenshare can make or break an important deal. What you need is a reliable and secure platform that requires no software installation and works across all devices and browsers, even when there’s a bad connection!
What you need is CrankWheel. It’s sales solution for screen sharing, instant demos, and phone conferencing. It allows users to easily and securely share either their full screen or a specific web page during a call. It’s a quite a simple setup, you can either send a screenshare link via text message, chat, or email or customers can directly access the file themselves by logging onto a portal, that can be customized to reflect the company through branding elements.
CrankWheel offers four key features:
- Screen Sharing. This is specially designed to sales professionals and is essential when you want to bring that extra wow factor in your presentations. Here you can show your products to your customers in real-time and you’ll always be on the same page whenever they have questions. You can invite customers to join by sharing a link, emailing them, or sending an SMS; it’s really that easy! For conference calls, you can ask customers to dial a local number in any of 72 countries so the chances of losing them is greatly reduced. One feature that I highly appreciate is the possibility of a live preview that lets you see where the customer zooms in, when you start losing their attention, or when they are experiencing any delay. And you can stay professional by having complete control of what you share with the customer via targeted sharing. They don’t need to see all the Facebook alerts you keep getting all day, right?
- Remote Control. This is a great feature where you can give your viewer remote control access of your screen anytime without them having to prepare or download anything from their side. Whatever device they use, it will have intuitive controls that will lessen the time need to get the ball rolling. But, even though you’re handing over remote control access, you can choose exactly what you grant control over so there’s no chance of viewer going rogue on you and going to places you don’t want them to. They are limited to a control area of your choosing so you jump in anytime and you can easily end access by locking your screen, pressing a hotkey or and on-screen button, or if you change the focus from the shared tab.
- Instant Demos. When you want to capitalize immediately on the interest of a potential customer, you can add a “Call Me Now” or “Request a Demo Now” button to your website that will quickly find an agent to call once a request has been made then immediately and easily screen share when needed. Fully customizable conversational forms you can add to your website or in email campaigns also creates more leads by instantly notifying sales reps about online prospects. You can also greatly enhance your client database by being able to include actionable information, like social media profiles and phone numbers.
- Works Every Time. Bad network connections? Old browsers? Archaic devices? No problem! Whatever the device, whichever the browser, CrankWheel doesn’t need installation or dedicated plugins to get it going so you’ll make that connection whatever the circumstances may be. There’s no need to install the software as it launches as a browser extension, thus eliminating the need to give dial-in codes or run executable files.You and your customer will also enjoy enterprise-grade SSL encryption paired with expiring screen sharing session links that guarantee that your live sessions remain secure at all times.
CrankWheel is great for people who are not particularly adept with technology because it integrates super easy-to-use functions. You are able to give your customer a great experience without having them go through hoops and your sales agents can get to work immediately to convert inbound leads to a concrete sale. Once they click a Call to Action button, they’ll just need to provide their phone number for verification purposes and CrankWheel gets to work to quickly connect them to an agent for a sales call and a matching audio-visual presentation can commence in seconds. If your business relies on being able to connect to prospective customers quickly and a demo or screenshare is the ace up your sleeve, then you might want to look into CrankWheel.
Here’s the best part, you can sign up for FREE! Well, free forever for limited commercial use, so if you have simple needs between colleagues or your unlimited professional network, the Free for Life plan is all you need and you’re all set. You don’t even need a credit card when you sign up. Outside the Free for Life plan, you have four other subscription options; the Starter Team for $75/ month, the Team for $195/month, the Department for $495/month, and the Enterprise which will be available for a customized quote based on your needs and requirements. The main difference in the monthly packages are in the number of interactions you can do per month and the phone support you’ll have access to but all paid plans include an unlimited number of user seats.
Since you can basically test drive their entire system without having to pay anything upfront, you’ll be able to know right away if CrankWheel is for you. Also, don’t hesitate to request for a demo so you can see CrankWheel in action right away. During the first month you usage is unlimited and once that trial period is over, you’ll have a more limited use of its functions, like meeting limits. Each plan includes a given number of meetings per month but don’t worry, CrankWheel won’t cut you off in the middle of meeting when you meet or exceed your limit. By then, they’ll give you a 30-day grace period and you can speak with any of their agents to discuss whether to upgrade to a larger plan, or switch to hard limits.
Bonus tips! You can also choose to pay annually and this gets you two months free so be sure to request this if this is something you are thinking of considering. Also, if you are working for educational institutions, CrankWheel offers a full range of benefits and discounts so those that want to integrate this in their schools or universities, you’ll definitely going to be enjoying some perks.
If you also have some direct experiences with CrankWheel, then please drop them into the comments below.
