Let’s unpack this deal site for both Amazon sellers and customers, with the most comprehensive Jump Send review available. I’ll also share alternatives.
Because there are a lot of great deal websites going around. Is Jump Send any good, both as a buyer or seller? It’s good to find out.
Many people want to know how this works, so I’ll do my best to evaluate everything here with the answers.
From a consumer perspective, this looks like a great resource. You can score some significant discounts on everyday-use items.
From an Amazon seller’s perspective, it looks even better! Now partnered with Jungle Scout, you can rapidly increase sales velocity whilst encouraging customer reviews.
Jump Send, clearly, is a winner for both parties.
But as this blog provides content primarily for beginners who are seeking to become Amazon FBA sellers, I’ll cater this for those seeking to use this service to launch a product.
Because you’re no doubt looking to achieve these results:
- Increase your sales velocity through spiking Amazon’s own algorithm
- Encourage more customers to leave reviews, to help in organic conversions
- Make contact with customers more easily, at the right moment in the journey
- Reduce the amount of negative feedback and fake reviews that you might receive
- Use a global platform that serves more marketplaces than just the United States
If so, JumpSend could be a great solution.
The challenge with Amazon
I love selling on Amazon, but as I’ve said on this blog many times, it isn’t easy. Don’t believe the hype of YouTube or marketers, or simply join a course for the warm fuzzy feeling. Building an Amazon business takes a serious amount of work.
Launching a product successfully is just one aspect of the journey.
Here’s one frustrating situation:
- Your rankings are lower if your sales velocity is minimal
- Your sales velocity will be minimal, because your rankings are low
Catch 22! But wait, there’s more:
- If you have minimal sales, you’ll have minimal reviews
- If you have minimal reviews, then your sales will be slow
So what can we learn?
✔️More sales results in higher organic rankings within Amazon’s SERPs
✔️Higher organic rankings results in more sales without PPC spend
✔️The greater sales you get, the more reviews you naturally get
✔️The more reviews you naturally get, the more customers trust you when purchasing
And this is a constant cycle. Run with minimal keywords and you risk having a launch that is flopped. Ditto with low ad-spend.
But then you need to keep that momentum up, at least for a few months, before your product is firmly ‘planted’ within Amazon’s metrics.
This is perhaps the biggest challenge with Amazon. Many beginners will often quit at this point, due to lack of cashflow. You need to keep pumping funds in, as opposed to taking anything out.
Many gurus proclaim this is a cheap business to get into. No, it simply isn’t. This is a key reason why you should not trust anyone who says you can get started on Amazon for less than $5,000, after your education investment.
The solution to poor performance and an awkward launch is always more sales. Those sales will help to boost your organic rankings and onward sales, without the ad-spend. Otherwise, you’ll certainly be on a downward spiral.
Once that is mastered, you’ll simply have to deal with the good problem of staying in stock, rather than the bad problem of stock not moving.
The question then becomes “How does a beginner get those first sales and product reviews on Amazon FBA?”
I generally recommend 3 approaches for product sales, which can happen simultaneously:
- Run Facebook ads that drive potential customers straight to your product listing
- Also launch Amazon ads that drive their existing users straight to your listing
- With caution, perform a giveaway and discount campaign for your product
However, the art of getting your first product reviews on Amazon is more challenging. Gone are the days of ‘review services’, as Amazon pulled the plug on this in late 2017.
Beginners with limited cashflow often wait for the customer reviews to trickle in. It’s a slow approach, especially as approximately only 1% of customers will actually leave some feedback. Assuming just 7 sales per day, that’s only 2 customers leaving feedback per month.
Generally, the best-accepted practice for fast product reviews is to use an autoresponder email service. Using such a service encourages your actual buyers to leave a review. These are seen more positively as they are less incentivized when compared to those accumulated from Amazon’s Early Reviewer Program.
One of the best ways in which to do that (and much more) is with JumpSend.
How does Jump Send work?
This is one of the best solutions for Amazon sellers who are launching products, whether one or just a few, and would like some faster marketplace traction.
This is how Jump Send works:
Partnered with an audience of 100,000+ online shoppers, Jump Send connects you with people who are looking for online deals. You can promote your FBA products, plus utilize the autoresponder within JumpSend to communicate directly to your shoppers after they have purchased their products.
You first start with a small discount. After all, you want to break-even on your 1st order at least, so you can jump back in for round 2 in a few months, after selling out.
But just exactly how is this done? Through partnering with Amazon themselves!
As Amazon allows you to generate discount codes, which you can then give to shoppers which you choose. You can simply keep the price the same on your Amazon listing, so the general public will still buy at the retail price-point.
Despite being a discount, this will still spike your sales volume. That is – it will count towards your account and product metrics. You’ll start to think like an algorithm, as I do everyday, realizing that the more you ‘feed the beast’, the more it returns you.
After a while, whether weeks or months, you’ll really see a difference in organic rankings with a discount campaign alone. Add in a request for FBA product reviews through the Jump Send autoresponder tool, and you’ll have even more of a footprint within your category and niche.
Upsides and downsides
Now that I’ve accurately covered one of the main issues that beginners face when starting an Amazon business, plus shown the solution with Jump Send as a potential option to increase launch velocity, let’s get into my thoughts and opinions.
Unlike many other Jump Send reviews, or any other product evaluations for that matter, I don’t create them as sales pitches. I want to fairly cover the good and the bad, so people are fully informed.
What works well
- You don’t need to spend on PPC which is becoming increasingly expensive. Jump Send’s marketplace is teeming with buyers looking for a great deal, with their credit card in hand. Simply utilize their existing marketplace.
- Their shoppers already know how to do everything, including use of the Amazon coupon codes. Most of their database has already been through this process multiple times. No spoon-feeding here!
- You’re likely to get consistent sales since there is a vast volume of buyers already, plus more joining Jump Send every single week. Plus, they’re not researchers, they’re buyers on the lookout for great deals online.
- It’s simply easier to launch successfully, as it’s difficult to launch a PPC campaign successfully. I’m a total SEO, keywords and search algorithm nerd and totally suck at paid advertising. Don’t ask me yet to manage your campaigns…because that will be a negative ROI. 😅
- Product review volume is likely to be increased as I’ve touched on earlier, but only if you use the autoresponder built within Jump Send or another service such as Helium10.
What isn’t so hot
- It’s a game of buyer potluck, as you don’t know who the buyers actually are. Will they even leave a review? Are they even your intended target audience?
- Resellers often use Jump Send to make a profit off Amazon sellers like yourself, since it’s not just retail shoppers on there. Expect your product(s) to hit the shelves on eBay within days or weeks. I’m not kidding.
- If your discount is greater than 50%, Amazon won’t count the review as valid. You won’t find this within Amazon’s
1,000 pageTerms and Conditions report, but among FBA selling communities, this seems to be the case.
- Jump Send doesn’t hand out any customer data. You don’t know what their likes and dislikes are, how many
useyour codes compared to skipping your product, or what their intentions even are. Those customers belong to Jump Send.
- There is no requirement or mandate for customers to leave reviews. This can negate any advantage of this exercise
entirely,if your objective was to boost trust with customers through higher rankings.
On the surface
Jump Send does still remain as a great marketplace for both buyers and sellers. As of May 2019 it has become apart of JungleScout which is one of my favorate software packages for beginners and intermediate sellers.
For buyers, it can give them access to some excellent deals and savings. Not only that, but there is no requirement to leave feedback to any sellers. If you’re a product reseller, you can potentially find some great buy and resale ‘flips’ here.
For Amazon sellers like us, it’s a great opportunity to reduce PPC ad-spend, not just on Amazon but on social media as well. As any seasoned seller will tell you, spending on advertising is becoming increasingly expensive.
Not only that, but this is a real company with staff. They have the backing of JungleScout, which is the most well-known company within FBA selling communities.
Frequently asked questions about Jump Send
I’m sure many of you will have some questions, so I’ll do my best here. Some of these I’ve touched on within this Jump Send review, but will try to elaborate here further.
When giving vouchers, can I choose the shoppers individually?
Unfortunately, no. You used to be able to do this until early 2016 (6 months after I started the journey) and I remember when Amazon shut this door. What used to happen is that you can pick the shoppers that generally would leave a 5 star review, but that isn’t the case any more.
The best thing you can do is manually approve a set number of daily shoppers. But this gives you exactly zero insights into who they are, their ages, their preferences and their spending budgets.
Will the shoppers using my discount codes actually leave reviews?
Probably not. Most shoppers on Amazon will never leave reviews, in
That said, there is a good percentage (perhaps 50%) that regularly use Jump Send to get a good product deal at a discount, with the knowledge of what sellers are actually up to. So some will actually go out of their way to leave seller or product feedback.
So, I can say, that you’re probably more likely for a Jump Send customer to leave a product review, than a general Amazon customer. But you shouldn’t rely on this, as launching successfully requires multiple approaches.
Does this service have compliance within Amazon’s Terms of Service (TOS)?
Most of these services are complaint now days, otherwise they risk being shutdown quite quickly. So yes, Jump Send lays within Amazon’s own Terms of Service.
Back in the day shoppers would get discount codes in exchange for reviews. That is – they wouldn’t get any more discounts if they didn’t leave product reviews. For this reason, it was called an incentivized review, which was permitted,
When using Jump Send as a customer, you aren’t receiving a discounted product in exchange for a review. You’re merely receiving a discounted product, with reviews completely at your choice and discretion. Then, if you as a shopper decides to leave product feedback, it has to be totally honest.
Using the Jump Send autoresponder as an Amazon seller is within Amazon’s compliance rules (as with much of these email broadcast tools) but you just need to be careful in your wordings of each email template. Do not, ever, ask your shopper to leave a 5-star review, even if they think it was fantastic. Many sellers have been suspended for this reason this past year.
If I don’t want to use Jump Send, what are some good alternatives?
I would say that the best alternatives are generally best practice for selling on Amazon. These include:
- Sending people from social media pages directly to your Amazon products
- Running PPC campaigns directly on Amazon to pull in their existing buyers
- Using social media influencers and their vast reach and established audience
- Optimizing your keywords, photos, bullets and other organic search metrics
Here are some good choices for other marketplaces:
- Viral Launch which I’m about to review here too
- Feedback Genius who have a good reputaiton
- Zonmaster and Vipon which aren’t so established
I look forward to testing the rest of these alternatives to Jump Send within the next 6 months.
Does Jump Send work with Jungle Scout?
Actually, they are completely separate things. Jump Send has now become apart of JungleScout and is known as Launch.
Jungle Scout is a full suite of services including product research, listing optimization and more.
Jump Send is a marketplace which connects shoppers who love discounts, with sellers who need to launch and gain traction with their products.
You don’t need JungleScout as a seller, though it’s one of the most recommended tools here on my blog. Shoppers have no need for JungleScout, as it’s merely piece of software for those who seek to build a business on Amazon.
Jump Send: In summary
It’s becoming harder and harder to launch a product with merely organic reach. Many sellers will need a launch strategy, with Jump Send being an excellent choice.
It’s not perfect, but no one is either. Their tool has a great user interface, for both customers and FBA sellers. The cost of Jump Send aligns well with the pricing of other competitors, with their starter plan being just $29 per month for 3 products. Perfect for beginners!
Use this tool to distribute coupons, legitimately boost your sales without the fear of an account suspension and gain traction so you can continue to launch more products. That 7-figure exit can then become closer and closer, day by day.